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Tuesday, October 4, 2011

Tips for Safe Use of Automatic Teller Machines(ATMs)

About Automatic Teller Machines(ATMs)


An Automated Teller Machine (ATM), also known as a Cash Point (which is a trademark of Lloyds TSB), Cash Machine or sometimes a Hole in the Wall in British English, is a computerised telecommunications device that provides the clients of a financial institution with access to financial transactions in a public space without the need for a cashier, human clerk or bank teller. ATMs are known by various other names including ATM Machineautomatic banking machine, and various regional variants derived from trademarks on ATM systems held by particular banks.

Invented by IBM, the first ATM was introduced in December 1972 at Lloyds Bank in the UK. However, there is a plaque on Barclays Bank in Enfield Town, north London stating that the first ATM (in the world) was installed there on the 27th June 1967. 
On most modern ATMs, the customer is identified by inserting a plastic ATM card with a magnetic stripe or a plastic smart card with a chip, that contains a unique card number and some security information such as an expiration date or CVVC (CVV). 
Authentication is provided by the customer entering a personal identification number (PIN).
Using an ATM, customers can access their bank accounts in order to make cash withdrawals, credit card cash advances, and check their account balances as well as purchase prepaid cellphone credit. If the currency being withdrawn from the ATM is different from that which the bank account is denominated in (e.g.: Withdrawing Japanese Yen from a bank account containing US Dollars), the money will be converted at a wholesale exchange rate. Thus, ATMs often provide the best possible exchange rate for foreign travelers and are heavily used for this purpose as well.
Source:http://en.wikipedia.org/wiki/Automated_teller_machine)


Whereas there are many advantages in the usage of  Automatic Teller Machines, the users should take enough precautions in the safe keeping  of the ATM cards provided to them and also to take precautions while doing transactions in  ATMs.


Tips for Safe Use of  Automatic Teller Machines(ATMs)

KEEP ATM CARD SAFE AND SECURE
i) Your card is very important and must be kept safely.
ii) Do not not keep your ATM card near any magnet or magnetic gadget like television set, magnetic compass, purse or wallet having magnetic locking arrangements as magnetic field may erase all data stored in the magnetic strip of your ATM card.
iii) Store your ATM card in a secure place where you will immediately know if it is missing.
iv) Store the ATM card carefully so that the magnetic stripe does not get damaged.
v) Never leave your Card unattended at places like your car, in a hotel room, workplace or at the bar and restaurant you visit
vi)DO NOT bend the card.
vii)DO NOT place two cards with magnetic stripes together.
viii)Cancel unused cards and shred blocked cards.
ix)Immediately report any stolen or lost ATM card to the proper authorities


                                          Security of ATM  PIN
  • Your ATM PIN must be kept very secret since ATM card  can be misused by a person if he/she steals both the ATM card and the ATM PIN together.
  • Change your PIN frequently; do not write it a piece of paper  or on the face/back of the ATM card but memorise it.
  • Select a PIN that must be difficult to guess; avoid household numbers such as house number, car number, birthday etc.
  • Never disclose your PIN to anyone including members of your family or relatives; if it gets divulged for some reason, change it immediately.
  • Do not  keep pin and card together under any circumstances.
Precautions to be taken while doing transaction with the card

  • Avoid using ATMs in remote / unprotected areas and avoid ATMs adjacent to obvious hiding places.
  • If you want us to alert you whenever a transaction takes place on your account / Credit Card, you can register for the Bank's SMS Service by registering your Mobile number.



  • Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
  • Be careful when people you do not know offer to help you at an ATM.
  • If you notice anything suspicious at the ATM you want to use e.g. tampering with the card slot / numbers pad or any suspicious activity around the ATM area, do not use the ATM and report your concern to the Bank immediately.
  • Do not force your card into the card slot or if you feel that the ATM machine is not working properly for any reason, press the “Cancel” key, take your card and report it to the Bank. 
  • If your card gets lost, captured or stuck in the ATM, report it to the Bank to block your card immediately.
  • Make sure you get the card back after every transaction & only use it at ATMs /Point of Sale (POS) machines in reputed public locations / locations known to you.




  • When using a drive in ATM, keep doors locked and passenger side and rear windows up.
  • While using your card at a POS, ensure  that the merchant swipes the card in your presence.
  • Check your account balances and statements regularly to ensure your accounts have not been accessed by anyone else and to identify any unusual transaction(s). 

Saturday, October 1, 2011

Anti Money Laundering Act and Know Your Customer (KYC) Policy



What is Money Laundering?


Money laundering is a process whereby the origin of funds generated by illegal means is concealed (drug trafficking, arms smuggling, corruption, etc.). The objective of the operation, which usually takes places in several stages, consists of making the capital and assets that are illegally gained, seem as though they are derived from a legitimate source, and inserting them into economic circulation.


What are the Stages of Money Laundering?

Placement: Placement is the first stage in the money laundering process. It refers to the placement of proceeds derived from illegal activities into financial institutions.


Layering: "Layering" refers to the separation of proceeds from illegal source by using complex financial transactions. Layering conceals the audit trail and provides anonymity.

Integration: The third phase is integration, which means conversion of illegal proceeds into apparently legitimate business earnings through normal financial or commercial operations.


What are the Objectives of Anti- Money Laundering Act?
a.    To prevent criminal elements from using the Banking System for money laundering activities.
b.    To enable the Bank to know / understand the customers and their financial dealings better, which in turn would help the Bank to manage risks prudently.
c.    To put in place appropriate controls for detection and reporting of suspicious activities in accordance with applicable laws/laid down procedures.
d.    To comply with applicable laws and regulatory guidelines.
e.    To take necessary steps to ensure that the concerned staff are adequately trained in KYC/AML Procedures.

What is the risk perception of Money Laundering  and what are the Guidelines and Act prevailing in India to prevent Money Laundering?

Money laundering activities expose the banks to various risks such as operational risks, reputation risk, compliance risk and legal risk.  


In order to ensure that banks are not used by the money launderers, the Reserve Bank of India has issued KYC guidelines by invoking section 35 A of the Banking Regulation Act. 


India now has a specific money laundering law in the ‘Prevention of Money Laundering Act, 2002’ (PMLA) and its intention is to become a full member of the Financial Action Task Force (FATF). 
         
            The Prevention of Money Laundering Act, 2002 has come into effect 
         from 1st July 2005. 


         Necessary Notifications / Rules under the said Act  have been published  
         in the  Gazette of  India on  1st  July 2005 by the Department of 
         Revenue, Ministry of Finance, Government of India.


Obligations  of Banks under Prevention of Money Laundering Act, 2002:

Section 12 of PMLA-2002 casts following reporting obligations for Banking Companies, to Director, FIU-IND (Financial Intelligence Unit – India) besides obligations of record keeping and preservation of information.


(i) Cash Transaction Report (CTR)


 To be reported on monthly basis.

(a) all cash transactions of the value of more than Rs. 10 lakh or its equivalent in foreign currency and

 (b) all series of cash transactions integrally connected to each other, which have been valued below Rs. 10 lakh or its equivalent in foreign currency where such series of transactions have taken place within a month and the aggregate value of such transactions exceeds Rs. 10 lakh; however, individual transactions for below Rs. 50,000 are not to be included in CTR.

(ii) Suspicious Transactions Report (STR)


This report should be submitted as and when any suspicious transaction takes place, whether cash or non-cash or a series of transactions integrally connected.

iii) Counterfeit currency Report (CCR): 


Transactions relating to deposit of counterfeit currency notes or defrauding the bank by forged high value securities etc shall be reported as and when any such incident takes place.

Monitoring of Transactions

  Monitoring of transactions will be conducted taking into consideration the risk profile of the account. Special attention will be paid to all complex, unusually large transactions and all unusual patterns which have no apparent economic or visible lawful purpose. Transactions that involve large amounts of cash inconsistent with the normal and expected activity of the customer will be subjected to detailed scrutiny.

While opening the account an indicative threshold limit should be fixed as under:
Ø  For accounts of individuals. Rs 10 lakhs or 25% of the annual income, whichever is higher
Ø  For business enterprises, Rs 10 lakhs or one-month turnover whichever is higher.


Principal Officer (Money Laundering Reporting Officer): 


Banks will designate a senior officer as Principal Officer who shall be responsible for implementation of and compliance with this policy.


His illustrative duties will be as follows –
a.    Monitoring the implementation of the Bank's KYC/AML Policy.
b.    Reporting of Transactions and sharing of the information as required under the law.
c.    Maintaining liaison with law enforcement agencies.
d.    Ensuring submission of periodical reports to the Top Management/Board.

Preservation and Maintenance of Records under PML Act, 2002


       Branches of banks  should maintain proper records of the following       
       transactions-
  •     All cash transactions of the value of more than Rs 10 lakhs or its equivalent in foreign currency
  •   All series of cash transactions integrally connected to each other which  have been valued below Rs 10 lakhs or equivalent in foreign currency which such series of transactions have taken place with in a month and aggregate value of such transactions exceeds Rs 10 lakhs
  •   All forged cash transactions where forged or counterfeit currency notes or bank notes have been used  as genuine and where any forgery of a valuable security has taken place
  •    All suspicious transactions whether or not made in cash
Know Your Customer (KYC) Policy:



Money laundering activities expose the banks to various risks such as operational risks, reputation risk, compliance risk and legal risk.  In order to ensure that banks are not used by the money launderers, the Reserve Bank of India has issued KYC guidelines by invoking section 35 A of the Banking Regulation Act.


Objective of KYC Guidelines:


The objective of KYC guidelines is to prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering activities. KYC procedures also enable banks to know/understand their customers and their financial dealings better which in turn help them manage their risks prudently.

As per RBI KYC Guidelines all the banks should frame their KYC policies incorporating the following four key elements:
  1. Customer Acceptance Policy;
  2. Customer Identification Procedures;
  3. Monitoring of Transactions; and
  4. Risk management.

A customer for the purpose of this policy is defined as:
a.    A person or an entity that maintains an account and/or has a business relationship with the Bank.
b.    One on whose behalf the account is maintained (i.e. the beneficial owner).
c.    Beneficiaries of transactions conducted by professional intermediaries such as Stock Brokers, Chartered Accountants, Solicitors etc. as permitted under the law, and
d.    any person or entity connected with  financial transactions, say, wire transfer, high value DD etc.



Customer Acceptance Policy

The Bank will:
a.    classify customers into various risk categories and based on risk perception decide on acceptance criteria for each category of customers;
b.    accept customers after verifying their identity as laid down in Customer Identification Procedures;
c.    not open accounts in the name of anonymous/fictitious/ benami persons


Customer Identification Procedures

Customer Identification has been defined as identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. Emphasis has been laid on verifying customer identity not only while establishing a banking relationship but also at the time of executing a transaction or when the bank has a doubt about the authenticity/veracity or the adequacy of the previously obtained customer identification data.


Wherever applicable, information on the nature of business activity, location, mode of payments, volume of turnover, social and financial status etc. will be collected for completing the profile of the customer.


Customers will be classified into three risk categories namely High, Medium and Low, based on the risk perception.

Different identification procedure has been prescribed for different risk categories.
Banks should obtain sufficient identification data to verify the identity of the customer, his address/location and also his recent photograph, while for legal persons/ entities, extra caution has been suggested.


An indicative list of documents/information to verify the identity, address and other features suggested by RBI is given below.




Features

Documents
Accounts of individuals
  • Legal name and any other names used




  • Correct permanent address

(i) Passport (ii) PAN card (iii) Voter’s Identity Card (iv) Driving licence
(v) Identity card (subject to the bank’s satisfaction) (vi) Letter from a recognized public authority or public servant verifying the identity and residence of the customer to the satisfaction of bank
(i) Telephone bill (ii) Bank account statement (iii) Letter from any recognized public authority
(iv) Electricity bill (v) Ration card
(vi) Letter from employer (subject to satisfaction of the bank)( any one document which provides customer information to the satisfaction of the bank will suffice )
Accounts of companies
  • Name of the company
  • Principal place of business
  • Mailing address of the company
  • Telephone/Fax Number
(i) Certificate of incorporation and Memorandum & Articles of Association (ii) Resolution of the Board of Directors to open an account and identification of those who have authority to operate the account (iii) Power of Attorney granted to its managers, officers or employees to transact business on its behalf (iv) Copy of PAN allotment letter (v) Copy of the telephone bill
Accounts of partnership firms
  • Legal name
  • Address
  • Names of all partners and their addresses
  • Telephone numbers of the firm and partners
(i) Registration certificate, if registered (ii) Partnership deed (iii) Power of Attorney granted to a partner or an employee of the firm to transact business on its behalf (iv) Any officially valid document identifying the partners and the persons holding the Power of Attorney and their addresses (v) Telephone bill in the name of firm/partners
Accounts of trusts & foundations
  • Names of trustees, settlers, beneficiaries and signatories
  • Names and addresses of the founder, the managers/directors and the beneficiaries
  • Telephone/fax numbers
(i) Certificate of registration, if registered (ii) Power of Attorney granted to transact business on its behalf (iii) Any officially valid document to identify the trustees, settlors, beneficiaries and those holding Power of Attorney, founders/managers/ directors and their addresses (iv) Resolution of the managing body of the foundation/association (v) Telephone bill




Relaxation for Small Customers
If a person is unable to produce documents mentioned a relaxation was extended if:
(a) Balance is not exceeding Rs. 50,000 in all their accounts taken together, and (b) the total credit in all the accounts taken together is not expected to exceed Rs. 200,000 in a year, subject to introduction from another KYC compliant existing customer having satisfactory performance for atleast six months. The photograph is also to be verified by such introducer. 


Further, RBI has suggested stopping the transactions as and when balance reaches Rs. 40,000 and turnover reaches Rs.80,000 by notifying the customer if the customer fails to comply with normal KYC procedure.


 Link to Master Circular BY RBI on Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards/Combating of Financing of Terrorism (CFT)/Obligation of banks under Prevention of Money Laundering Act, (PMLA), 2002:
http://www.rbi.org.in/scripts/NotificationUser.aspx?Id=5134&Mode=0#1

















Thursday, September 29, 2011

Hindu Festivals Part II- Navratri-Durga Pooja

NavratriNavaratri, or Navarathri (Sanskritनवरात्रम्Marathiनवरात्रGujaratiનવરાત્રીHindiनवरात्रिNepaliनवरात्रिBengaliনবরাত্রিKannadaನವರಾತ್ರಿTeluguదుర్గా నవరాత్రులుTamilநவராத்திரிMalayalamനവരാത്രി) is a Hindu festival of worship of Shakti and dance & festivities. The word Navaratri literally means nine nights in Sanskrit, nava meaning nine and ratri meaning nights. During these nine nights and ten days, nine forms of Shakti/Devi are worshiped. The 10th day is commonly referred to as Vijayadashami or Dussehra.


Navaratri represents celebration of Goddess Durga, the manifestation of Deity in form of Shakti [Energy or Power]. The Navaratri festival or ‘Nine Nights festival’ becomes ‘ten days festival’ with the addition of the last day, Vijayadashami which is its culmination. On all these ten days, the various forms of Mother Mahisasura-mardini (Durga) are worshipped with fervor and devotion.



Navratri is divided into sets of three days to adore three different aspects of the supreme goddess or goddesses.

First three days

The goddess is separated as a spiritual force called Durga also known as Kali in order to destroy all our impurities.

Second three days

The Mother is adored as a giver of spiritual wealth, Lakshmi, who is considered to have the power of bestowing on her devotees inexhaustible wealth, as she is the goddess of wealth.

Final three days

The final set of three days is spent in worshipping the goddess of wisdom, Saraswati. In order to have all-round success in life, believers seek the blessings of all three aspects of the divine femininity, hence the nine nights of worship.
Eighth day is traditionally Durgashtami which is big in Bengal.
In some parts of South India, Saraswati puja is performed on the 9th day. 
Ayudha Puja is conducted in many parts of South India on the Mahanavami (Ninth) day with much fanfare. 
                                                                   Ayudha Puja
Weapons, agricultural implements, all kinds of tools, equipments, machinery and automobiles are decorated and worshipped on this day along with the worship of Goddess. The work starts afresh from the next day, i.e. the 10th day which is celebrated as 'Vijaya Dashami'. Many teachers/Schools in south India start teaching Kindergarten children from that day onwards.
In North India, as the culmination of the Ramlila which is enacted ceremoniously during Dussehra, the effigies of Ravana, Kumbhakarna, and Meghanada are burnt to celebrate the victory of good (Rama) over evil forces on the 'Vijaya Dashami' day.
                                                                        Ramlila in Delhi
During Navratri, some devotees of Durga observe a fast and prayers are offered for the protection of health and prosperity. A period of introspection and purification, Navratri is traditionally an auspicious and religious time for starting new ventures.
During this vowed religious observance, a pot is installed (ghatasthapana) at a sanctified place at home. A lamp is kept lit in the pot for nine days. The pot symbolizes the universe. The uninterrupted lit lamp is the medium through which we worship the effulgent Adishakti, i.e. Sree Durgadevi. During Navratri, the principle of Sree Durgadevi is more active in the atmosphere.
Navratri is celebrated in a large number of Indian communities. The mother goddess is said to appear in 9 forms, and each one is worshipped for a day. These nine forms signify various traits that the goddess influences us with. The Devi Mahatmya and other texts invoking the Goddess who vanquished demons are cited.
During the eight or ninth day, Kanya Poojan, pre-pubescent girls are ceremonially worshiped.


Navaratri is celebrated in different ways throughout India. In North India, all three Navratris are celebrated with much fervor by fasting on all nine days and worshipping the Mother Goddess in her different forms. The Chaitra Navratri culminates in Ram Navami and the Sharad Navratri culminates in Durga Puja and Dussehra. The Dussehra ofKulu in Himachal Pradesh is particularly famous in the North. Navratri festival in Gujarat is one of the main festivals. Garba is dance which people use to dance after the Durga Pooja with the groups and live orchestra or devotional songs.
The last four days of Sharad Navratri take on a particularly dramatic form in the state of West Bengal in East India where they are celebrated as Durga Puja
                                                                      Durga Puja In Kolkatta

This is the biggest festival of the year in this state. Exquisitely crafted and decorated life-size clay idols of the Goddess Durga depicting her slaying the demon Mahishasura are set up in temples and other places. These idols are then worshipped for five days and immersed in the river on the fifth day.
In Western India, particularly in the state of Gujarat, Navratri is celebrated with the famous Garba and Dandiya-Raas dance. 
 Colourful Dandiyas

          



Colourful Dandiya-Raas dance.


Since the past few years, the Government Of Gujarat has been organising the "Navratri Festival Celebrations" on a regular basis for the nine days of Navratri Festival in Gujarat. People from all over Gujarat and even abroad come to participate in the nine days celebrations. It is also popular throughout India and among Indian communities around the world including the UK, Canada and USA.
In Goa, zatra begins during Navratri, entire Antruz (Ponda) is highly ornated. The Saraswat Brahmin temples are beautifully decorated and the idols are taken out for worship. The idols are dressed and adorned with flowers, sandalwood paste, turmeric and kumkum. Devotees come during Navaratri to get the special darshan and what mostly a devotee awaits is the Kaul Prasad, which is as something given from the Gods and Goddess itself. The Deities are emblazoned with flowers and devotees or priests continue to worship the deity without even changing the flowers on them. At the end of the festive night the flowers are distributed as Prasad for the devotees. The Dasha Maitrikas (the 10 sisters of Goa) of the Saraswat Brahmins are taken out to worship - namely, Shantadurga, Aryadurga, Mahalasa, Katyayani, Mahamaya, Kamakshi, Vijayadurga, Bhumika, Mahalakshmi and Navadurga.
In South India, people set up steps and place idols on them. This is known as golu

                                          Golu in a house in South India during Navratri


In Karnataka, Ayudha Puja, the ninth day of Dasara, is celebrated with the worship of implements used in daily life such as computers, books, vehicles, or kitchen tools. 
The Grand Finale of Mysore Dasara is the procession of the caparisoned elephants carrying the golden howdah with the idol of Goddess Chamundeshwari
                                      Image result for Mysore Dasara is the procession

The effort to see the divine in the tools and objects one uses in daily life is central to this celebration, so it includes all tools that help one earn one's livelihood. Knowledge workers go for books, pen or computers, farmers go for the plough and other agricultural tools, machinery for industrialists and cars/buses/trucks for the transportation workers—all are decorated with flowers and worshipped on this day invoking God's blessing for success in coming years. It is believed that any new venture such as starting of business or purchasing of new household items on this day is bound to bring success and properity.
In Kerala, three days: Ashtami, Navami, and Vijaya Dashami of Sharad Navaratri are celebrated as Sarasvati Puja in which books are worshipped. The books are placed for Puja on the Ashtami day in own houses, traditional nursery schools, or in temples. On Vijaya Dashami day, the books are ceremoniously taken out for reading and writing after worshipping Sarasvati. Vijaya Dashami day is considered auspicious for initiating the children into writing and reading, which is called Vidyarambham. Tens of thousands of children are initiated into the world of letters on this day in Kerala.
In Telangana region of Andhra Pradesh, people celebrate Bathukamma festival over a period of nine days. It is a kind of navratri celebration.
Source and for other details: http://en.wikipedia.org/wiki/Navratri